Shipping policy

General information about shipping

Fast delivery with DHL or DPD (approx. 3-5 working days within Germany, usually within 48 hours!). As soon as the package has been handed over to the transport service provider, you will receive a shipping confirmation including a tracking number. With this you can check the status of the shipment on the portal of the shipping company.

Packing station:
You have the option of having your goods delivered to a packing station. Please enter the different delivery address in the input field in the goods recipient address.

The following data must not be missing or must be entered in the correct order so that DHL can deliver correctly:

First name / Last name
123456789 (only the postal number = DHL Packstation customer number in the additional address field)
Packstation 123 (only the Packstation + its number in the street / house number fields)
12345 Model City
Germany

Express Shipping:
Express delivery is not possible.

Delivery to Germany - Shipping costs € 0.00 free.

Delivery to zone 1: Within the EU - Shipping costs € 9.90 (€ 3.70 small goods) and free from € 250.

You do not need any customs documents for shipping to EU countries.

Belgium
Bulgaria
Denmark (except Faroe Islands, Greenland)
Estonia
Finland (except Åland Islands)
France (except overseas territories and departments)
Greece (except Mount Athos)
Ireland
Italy (except Livigno and Campione d'Italia)
Croatia
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands (except non-European areas)
Austria
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain (except Canary Islands, Ceuta and Melilla)
Czech Republic
Hungary
Cyprus (except northern part)

Delivery to Zone 2: Rest of Europe - Shipping costs € 17.90 (€ 3.90 small goods) and free from € 400.

Switzerland
Great Britain (except Channel Islands)
Norway
Liechtenstein
San Marino
Vatican City
​Andorra
Greenland (Denmark)
Iceland
Albania

Special information on shipping abroad:

Deliveries to foreign countries not within the European Union may incur duties, taxes and fees which are not included in the total price displayed.