General information about shipping
Fast delivery with DHL or DPD (approx. 3-5 working days within Germany, usually within 48 hours!). As soon as the package has been handed over to the transport service provider, you will receive a shipping confirmation including a tracking number. With this you can check the status of the shipment on the portal of the shipping company.
You have the option of having your goods delivered to a packing station. Please enter the different delivery address in the input field in the goods recipient address.
The following data must not be missing or must be entered in the correct order so that DHL can deliver correctly:
First name / Last name
123456789 (only the postal number = DHL Packstation customer number in the additional address field)
Packstation 123 (only the Packstation + its number in the street / house number fields)
12345 Model City
Express delivery is not possible.
Delivery to Germany - Shipping costs € 0.00 free.
Delivery to zone 1: Within the EU - Shipping costs € 9.90 (€ 3.70 small goods) and free from € 250.
You do not need any customs documents for shipping to EU countries.
Denmark (except Faroe Islands, Greenland)
Finland (except Åland Islands)
France (except overseas territories and departments)
Greece (except Mount Athos)
Italy (except Livigno and Campione d'Italia)
Netherlands (except non-European areas)
Spain (except Canary Islands, Ceuta and Melilla)
Cyprus (except northern part)
Delivery to Zone 2: Rest of Europe - Shipping costs € 17.90 (€ 3.90 small goods) and free from € 400.
Great Britain (except Channel Islands)
Special information on shipping abroad:
Deliveries to foreign countries not within the European Union may incur duties, taxes and fees which are not included in the total price displayed.